returns & exchanges
We hope you love your Minka Dink products! However if something is not quite right, we have made it very easy to swap it for something else you will love, or get store credit to use whenever you are ready.
FREE exchanges in the UK and get +5% bonus if you choose store credit
All item(s) must be returned in their original condition and packaging (barcode visible), with all tags attached.
Exchanges & Return for Store Credit / Refund
FREE exchanges in the UK and get +5% bonus if you choose store credit
You must submit your return/exchange via our Returns Portal within 14 days of receiving your order. You then have a further 5 days to send the item(s) back. Please allow up to 5 working days for your return/exchange to be processed once delivered back to the warehouse.
Choose an exchange or store credit and it's completely free plus, store credit lands in your account as soon as we receive your return, so you can start shopping again straight away!
Prefer a refund? Return for Refund - £3.99
returns portal
If your item is a gift or you are going away and need an extended returns deadline, please email contact@minkadinklondon.com within 3 days of ordering with the subject ‘Extended Return Request’.
Archive sale purchases are final. We do not accept returns, exchanges, or refunds on these items.
INTERNATIONAL RETURNS & EXCHANGES
All costs associated with returning or exchanging international orders must be covered by the customer.
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