SHIPPING & DELIVERY

  • All orders are shipped the same day if ordered before 2pm. All orders after this time will be posted the following working day.

  • £4.95 - Standard Delivery (3-5 working days)

    £7.95 - Express Delivery (1-3 working days)

  • Unfortunately, we cannot determine what duties and taxes you will charged for international orders.

    The customer is responsible for all customs duties, charges and taxes associated with their order.

    EU orders: Taxes included on orders up to €150. VAT(sales tax) will still apply.

  • £12.00 - Europe (5-10 working days)

    £15.00 - Rest of World (10-13 working days)

  • You will be sent a shipping reference code via email.

    If you cannot find your email, please check your junk mail.

    Occasionally, the shipping carrier can take a few days to update online. If your shipping reference is not working, please email contact@minkadinklondon.com

  • If it has been over 10 days once your order was shipped, please contact us with your order number and shipping reference and we will help to sort this as soon as possible.

  • Please contact us within 1 hour of purchasing in order to change the address.

    Our fulfilment company works quickly to ship your orders. Therefore, you must notify us ASAP to change the address before your order is shipped.

RETURNS & EXCHANGES

  • We offer exchanges or returns for credit notes if the item is returned in its original condition within 14 days of delivery.

  • Please submit your exchange/return via our Returns Portal. Ship the item back to us and the exchange/return should be processed within 3 days of delivery back to the warehouse.

  • UK Returns & Exchanges: The customer must cover the postage cost to return the item, but we will send the exchange out for free.

    Rest of World Returns & Exchanges: The customer must cover all shipping costs associated with their return or exchange.

PRODUCT & SIZING

  • For most of our garments, we recommend ordering your usual size. To make things even easier, you'll find helpful sizing notes on each product page, letting you know if an item runs small, fits oversized, or is true to size.

    If you would like further help, please do get in touch with us and we can help you find the right size for you.

  • At Minka Dink London, we’re committed to conscious production, so we don’t overproduce our garments, helping to reduce excess stock and avoid landfill waste.

    That said, we regularly restock our core pieces. If a style you love is currently sold out, simply click ‘notify me when available’ and you’ll receive an email as soon as it’s back in stock.

  • Our clothes are designed and made with longevity in mind, however there are a few simple things you can do to extend the life of your pieces.

    • Wash Cold
    • Wash inside out
    • Wash with Eco-friendly detergent
    • Do not tumble dry

    Specific washing instructions for each piece can be found on the product page.

  • As a small independent brand, we take so much care and love into every part of our process, from thoughtful design to conscious production. Because of this, we don’t offer discount codes or student discounts. We hope you understand this and we truly appreciate all your support - it means the world to us.